Schiphol Group. Development of retail at Schiphol Plaza, a landside traffic junction of air and rail passengers, with 4,000 square meters of retail and 2,000 square meters of food and beverage. (August 1993 – December 1994). Development of the SeeBuyFly Market Brand – Co-managed and worked with the airside airport retail program brand for Schiphol Group as Manager, Commercial Development (August 1993-December 1994).
Schiphol Airport, Amsterdam - AMS
JFK Airport, New York
Bidding, development, management and implementation of commercial/retail plan and retail team for Terminal 4 (1995 – 1997).
Rostock-Laage Airport - RLG
Performance assessment of RLG’s non-aviation business covering all elements of the commercial portfolio. June-October 2018.
Rotterdam-The Hague Airport - RTM
Performance assessment of RTM’s non-aviation business covering all elements of the commercial portfolio. In addition, ongoing strategic advice concerning the new terminal concession plan and RTM’s duty-free operator. May 2018 -now.
Jomo Kenyatta International Airport, Nairobi - NBO
Airport non-aviation business performance assessment on behalf of IATA Consulting, covering all the commercial business elements of the airport. October-December 2017.
Chengdu Shuangliu Airport - CTU
Airport non-aviation business performance assessment on behalf of IATA Consulting, covering all the commercial business elements of the airport. October-December 2017.
Tallin Airport, Estonia - TLL
Airport non-aviation business performance assessment on behalf of IATA Consulting, covering all the commercial business elements of the airport. June-August 2017.
Israel Airports Authority - TLV
Non-aviation revenue consultant for Israel Airports Authority. Involvement in twice retendering large duty-free contract at Tel Aviv Ben-Gurion Airport and development of the new Eilat Airport, as well as research for advertising and real estate. July 2011-ongoing.
Kuwait International Airport - KWI
Responsible for the retail strategy and concession plan within the design for a new terminal at Kuwait International Airport. Client: Foster + Partners/NACO. Kuwait/Netherlands, March 2010- March 2012.
Brazilian Airport
Privatisation of a major Brazilian Airport. Developed a plan, design and performance forecast for all the terminal/retail concessions and other non-aviation revenue sources for an airport operator within one of the bidding consortia. December 2011-December 2012.
Jersey Airport, Channel Islands - JER
Jersey Airport (Channel Islands) required a complete overhaul of its airside retail facilities to improve its non-aviation revenues and involve more local retailers.
The Airport and the Island Government wanted an experienced airport retail consultant with an outside non-UK view to conduct this process.
The retail redevelopment process asked for guidance, courage and investment from all stakeholders to remain focused as the economic crisis in 2008-2009 unfolded and retail companies were sold or merged.
Market Square partnered with InterVISTAS to conduct this retail redevelopment process from A to Z during a period of 3 years (2007-2009), from first idea to the opening of the new retail arena.
In September 2009 the new airside departures lounge was officially opened. The results were as expected: a 35% increase in revenues per passenger. The investments of airport and retailers were paying off and the Jersey Airport passenger experience has dramatically improved over the years. Market Square received praise from the Island Government and all the other stakeholders.
ASECNA
Air Navigation Services - Project Director of an international audit of ASECNA, the air navigation services provider of French-speaking Africa. Sectors: technical, operational, financial, administrative, social, organisational and institutional. Under the auspices of ICAO, Montreal.
January 2008-September 2010.
Shenzhen Airport, China - SZX
Development of an Airport City concept for Shenzhen Airport, including retail development for the Ground Transportation Centre and Urban Area development, in conjunction with NACO Netherlands Airport Consultants (2008). Development of an Industry Distribution Plan for the greater area of Shenzhen to coincide with Shenzhen Airport’s expansion and its Airport City development (2009).
Mumbai Airport - BOM
Retail Concept Development and Concession Plan for the new international terminal of Mumbai International Airport within the terminal masterplan of NACO Netherlands Airport Consultants (2007).
Kuala Lumpur Airport, Malaysia - KUL
on-aeronautical revenue consultant for the National Airport Master Plan for the Republic of Malaysia, comprising 27 airports. Client: The Republic of Malaysia. Malaysia/Netherlands, March 2008-March 2009.
Pristina Airport, Kosovo - PRN
Airport Privatisation and outsourcing. Non-aeronautical revenue consultant in the preparations and due diligence process for the privatisation/outsourcing of Pristina airport in Kosovo. Client: The Government of Kosovo. Kosovo/Netherlands (2009).
Skopje and Ohrid Airport, Macedonia - SKP
Non-aeronautical revenue consultant in the preparations and due diligence process for the privatization and outsourcing of Skopje and Ohrid airports in Macedonia (2007-2008).
Jordan Airport - AMM
Airport Corporatisation/Privatisation. Non-aeronautical revenue consultant in the preparations and due diligence process for the privatisation/establishment of Jordan Airports Company, Royal Hashemite Kingdom of Jordan. Client: NACO/Innova for the International Finance Corporation. Jordan/the Netherlands (2006).
Medinah Airport, Saudi Arabia - MED
Airport commercial management training. Developed, delivered and executed a 5-day airport commercial management training for a group of 15 airport managers of Medinah Airport, Saudi Arabia. Client: TAV Education Minds. May 2015.
Frankfurt-Hahn Airport - HHN
Development of a non-aviation income optimization plan for Frankfurt-Hahn Airport’s retail program (2006- 2007).
Berlin Schönefeld Airport - SXF
Development of a retail and food & beverage plan for Berlin Schönefeld Airport in Germany, including a new terminal and reconstruction of an existing terminal. Client: Berliner Flughäfen/NACO. Netherlands/Germany (2004-2005).
Jakarta Airport - CGK
Airport Joint Venture. Management and Retail Consultancy to Indonesian Airport Company and Business Development of joint venture with Schiphol Group. Client: Schiphol Management Services / Angkasa Pura II. Indonesia, January-October 1995.